Shipping Policy

Josato.net is a Josato Group LLC. brand

Please contact our support team at info@josato.net for any shipping inquiries.

SHIPPING DESTINATIONS:

  • We ship all over the world with our best shipping services.

HOW MUCH DOES SHIPPING COST?

  • Shipping cost may vary based on each service and the postage location. However, we try to offer free shipping on as many items as possible.


PROCESSING TIME

  • As soon as we receive your order, we process your item in 2-4 business days, this includes production time since most of the products are made to order.


Estimated Delivery Time

  • As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-20 business days for delivery.
  • If your order hasn’t arrived in the estimated delivery times, please contact our support team at info@josato.net
  • If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).